• Made within Finland
  • EU-wide shipping
  • Secure payment
  • info@beyondprint.eu

Your Photos, Handmade Prints!

Yleiset sopimusehdot

Terms and conditions

All prices displayed on this website include Value Added Tax of 24%. Final price with delivery fee will be displayed at the checkout. After receiving payment, order confirmation is automatically sent to Purchaser’s email address. When order has been forwarded to delivery agent, Purchaser shall receive a notification with electronic shipping details.

Ordering

All prices displayed on this website include Value Added Tax of 24%. Final price with delivery fee will be displayed at the checkout. After receiving payment, order confirmation is automatically sent to Purchaser’s email address. When order has been forwarded to delivery agent, Purchaser shall receive a notification with electronic shipping details.

Due to the nature of custom work, lead times can vary from general 5-7 days. Beyondprint reserves the right to change estimated delivery times and notify Purchaser of delays. Beyondprint acknowledges that Purchaser has the right to terminate contract if delivery time is longer than 30 days and no other additional period is agreed.

Delivery

All orders will be shipped as DPD Classic service. Standard delivery times vary from 2-5 days within the EU. Beyondprint is unable to guarantee exact delivery times or be held accountable for any delivery delays that are beyond its control (force majeure, strikes etc.).

All damaged goods during shipping have to be reported in writing and with photographic evidence to Beyondprint’s customer service within 7 days of receiving said goods. Beyondprint will with Purchaser’s decision either replace or refund the order without any expense.

Returns

Beyondprint has a 14-day inspection period during which Purchaser can withdraw from order. Withdrawal can be done by an electronic form, which can be accessed through payment confirmation email received by Purchaser. Purchaser must bear the cost and risk of returning goods. Beyondprint will refund Purchaser immediately after receiving returned goods.

Return address:
Primo Media / Beyondprint
Mäntymäentie 10
42700 Keuruu
Finland

Payment

The payment service between Beyondprint and Purchaser is offered by Maksuturva Group Ltd (Company registration number 2121703-0) in co-operation with banks and credit institutions. Purchaser is not required to register or pay extra costs for using the payment service. Beyondprint will be informed instantly after a successful payment, and Purchaser will receive a confirmation email from Maksuturva. This email includes a link to Buyer’s Service webpage, where Purchaser can use the functions of the Satisfaction Guarantee: if necessary, Purchaser can return products, make reclamation or give feedback 24/7 through this service.

Maksuturva Group Ltd is an authorized payment institution supervised by the Financial Supervisory Authority (FIN-FSA). All data transfer and money transactions are SSL secured meaning that no external party can see any personal information. Purchaser’s payment will not be transferred to Beyondprint before the end of withdrawal period (14 days). Read more about using the Maksuturva Service »

Payment methods
Card Payments by Visa, Visa Electron, MasterCard or Business Eurocard In transactions paid by credit or debit card, Maksuturva Group Ltd acts as the vendor, which means that Maksuturva and Purchaser are the parties of the business transaction. Beyondprint is responsible for marketing and delivering the products or services and for handling possible reclamations. Maksuturva Group Ltd is the payment receiver, and it also handles reclamations regarding payments.

Contact information:
Maksuturva Group Ltd
Business ID: 2121703-0
Ruoholahdenkatu 23
00180 HELSINKI
Tel. (09) 42 41 7040, workdays between 9 a.m. and 5 p.m.
E-mail: asiakaspalvelu(a)maksuturva.fi
www.maksuturva.fi

Privacy Policy

Beyondprint saves personal details in processing orders and giving good customer service. Beyondprint collects the following information:

  • Name
  • Phone number
  • Address
  • Email
  • File to be printed

Beyondprint never gives any information to third parties and treat all information with absolute confidentiality. All registered information is located on a password-protected server. Purchaser can request to know all personal details that have been recorded and ask details to be deleted at any time. Website and registered information is maintained by Primo Media ((2617056-9). Please send inquiry or ask information to be deleted by email to info@beyondprint.eu.

Image files
Purchaser can upload files through an image uploader with the purpose of buying a print service from Beyondprint. All files are only used to offer said service and all rights of ownership remain with Purchaser. Files are saved on a password secured server and not shared with any third parties. File content is regularly deleted and not kept for any other purpose than if reprints are needed.

Copyright
Beyondprint is not responsible for the content of any files submitted by Purchaser. It is for Purchaser to ensure that image content does not infringe on any copyrights or violate any law. Beyondprint reserves the right to report any such instances to the applicable authorities.

Payment safety
All payments are handled by Payment Trust Finland Ltd (an authorized payment institution supervised by the Financial Supervisory Authority (FIN-FSA). All data transfer and money transactions are SSL secured meaning that no external party can see your personal information. Beyondprint is not privy to your payment or card details.

Cookies
Beyondprint uses cookies to improve the online store and to offer a good shopping experience. Cookie is a small piece of data that is saved on a computer and makes ordering possible. Purchaser can determine cookie policy on browser settings. Beyondprint automatically assumes Purchaser accepts cookies when visiting the online store.

Google Analytics cookies
Beyondprint uses Google Analytics service to improve online store’s user experience and to follow results from website development. Cookies anonymously record traffic on the website. Read more about Google data privacy and security ».