What file size do I need?
We calculate file size based on the number of pixels present in your file. Files with more pixels can be printed at larger sizes than files with less pixels. There is no need to worry about your photo not having enough pixels as our photo uploader will inform you if your photo resolution is too low. In this event, please choose a smaller print size and don’t hesitate to contact us if you have questions or other technical problems.
Which file types do you accept?
We accept files in the following format: .jpg, .pdf, .tiff, .eps, .ai, and .png.
The maximum file size we accept through our uploader is 50 megabytes. If your file is larger than this, please contact us for advice on how to proceed.
How to get the best results?
More pixels = Better Results; We generally advise against uploading photos taken from social media as these files are significantly compressed for web viewing and contain fewer pixels; However, for small sizes (ie 20x20cm, 24x16cm, etc), social media photos are good for print. If possible, use the original photo taken from your digital camera for best results.
If working with photo editting software, save your work in RGB colour space. If a color profile is not embedded in your file, we will assume that your file has an sRGB colour profile. Avoid upsampling your work (adding pixels) and save as maximum resolution jpeg for best results.
To produce high-quality photos, 300 PPI (pixels per inch) is often considered the standard and anything above this is indistinguishable to the human eye. While this is a good metric, it doesn’t account for the viewing distance of prints. In short, the larger the print, the less PPI needed to produce good results.
Our photo uploader will inform you if your photo is below 100 PPI.. For larger prints, this may not a problem due to further viewing distance. To ensure the best print quality, we print all photos at our maximum resolution of 1440 DPI, using UV digital printing technology.
JIn order to achieve accurate colours, we emphasize that advanced users ensure a profile is embedded into their image. We will honor less common profiles, such as ProPhoto RGB; however, a profile with a smaller color space, such as sRGB will likely produce superior results due to closer mapping to our printer profile. Color profile, sRGB, has become the world standard for digital images, printing and the Internet. Using this profile is the best way to ensure accurate colors. —Keep in mind that unless your monitor is calibrated, your print may appear slightly different than that on your monitor.
We custom profile for each print material through spectrophotometry. Upon requests, we will happily provide you with our ICC profiles.